E-commerce sales are built on trust. That’s really all there is.
You don’t visit a storefront. You’re usually not supporting a local merchant, and you really have no opportunity to build a relationship the way two people normally do it.
Here is why we believe that we can offer you a relationship that is built on trust.
- We’ve been in business since 1985. We’re starting our 35th year and we plan to be here for another 35. The chance for us to be “fly by night” ended a long time ago.
- We have an unconditional “Satisfaction Guaranteed” warranty and we mean it. Particularly the unconditional part. If you are unhappy with our products or our service, we’ll make it right.
- Well stated, easy to find and easy to understand policies. Here’s an example.
- Our “About Us” page has all our contact info. Physical address, phone and fax numbers, email address.
- We’re easy to contact. We answer all phone calls, no voice mail trees here. We have an easy to use Contact Us page.
- We use what we sell. We have over 40 years in “hands on” work in concert, video and special event production. We don’t sell stuff that doesn’t work.
- We use secure payment systems that guarantee that every transaction is secure.
Harrison Bros. Inc.
Email email@example.comHarrison Bros. Inc.
47 North Chatham Pkwy
Chapel Hill, NC 27517